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Account management support


We can help with signups, logins, marketing fee and other program related inquiries.

Agent support


We can help with making changes to existing bookings, for cancellations and refunds, or questions prior to making online bookings.

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  1. TAAP Academy
  2. Step-by-step guides
  3. Managing bookings

Managing bookings

  • Live agent chat
  • Using the virtual agent
  • Modifying a property booking
  • Canceling a property booking
  • Canceling a car hire or airport transfer
  • Resending the booking confirmation
  • Printing a booking receipt
  • Managing a Vrbo booking
  • Adding a special request
  • Retrieving an existing booking
  • Saving my credit card
  • Contacting a property
  • Editing the itinerary name
  • Understanding the relocation process
  • Sending a travel voucher
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