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Account management support


Assistance with registration, login, commission, and report inquires.

Agent support


Assistance making changes to existing bookings, cancellations and refunds, or questions prior to making online bookings. Live Agent chat *NEW* Faster service – Assistance with existing bookings.

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  1. TAAP Academy
  2. Step-by-step guides
  3. Managing bookings

Managing bookings

  • Modifying a property booking
  • Modifying property bookings made with deferred payment
  • Using the virtual agent
  • Canceling a property booking
  • Canceling a car hire or airport transfer
  • Resending the booking confirmation
  • Printing a booking receipt
  • Managing a Vrbo booking
  • Adding a special request
  • Retrieving an existing booking
  • Saving my credit card
  • Editing the itinerary name
  • Understanding the relocation process
  • Updating account & agency information
  • Sending a travel voucher
  • Amending credit card information when deferred payment is due
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