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Account management support


Assistance with registration, login, commission, and report inquires.

Agent support


Assistance making changes to existing bookings, cancellations and refunds, or questions prior to making online bookings. Live Agent chat *NEW* Faster service – Assistance with existing bookings.

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  1. TAAP Academy
  2. Step-by-step guides
  3. For Travel Agency Managers only

For Travel Agency Managers only

  • Inviting agents to join my account
  • Managing and suspending agents
  • Submitting my tax form
  • Setting up your payment details with Onyx CenterSource
  • Submitting your banking information with Hyperwallet
  • Downloading the Monthly Commission Statement
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